Satisfaction Survey

We strive to provide all our customers with a professional, high level of service and appreciate all feedback given. Please complete the form below to help us continue to do this.

Claim Number
Date
Name
Address
Postcode
Email Address

Policy Holder Perception of Service
  Excellent Good Average Poor
Time Keeping
Attitude
Appearance
Quality of Works
Overall Customer Satisfaction
 YesNo
Did tradesmen show ID cards?
Did tradesmen use dustsheets and protect furniture?
Were tradesmen wearing a Capital Services uniform?
Did tradesmen clean up after works each day?
Was your property left in a satisfactory condition?
Would you recommend Capital Services to your friends?
How would you score Capital Services' overall performance between 1 & 10? (10 being the highest)
12345678910
Please give the name of the tradesman or member of staff who particularly impressed you
Customer comments